Privacy Policy
This Privacy Policy describes how Frenchtown Limo & Car Service collects, uses, and shares personal information when you use our website, frenchtownlimo.com.
1. Information We Collect
Information You Provide Directly
- Contact information such as name, email address, phone number, and address when you make a booking through our embedded reservation form, contact us via the Call Us or WhatsApp buttons, or submit inquiries through the contact form on our Contact Us page.
- Vehicle preferences and service requirements you provide during booking.
- Payment information such as credit card details when you make a payment through the reservation form. Payment processing may be handled by third-party providers with their own privacy policies.
- Any other information you voluntarily submit through the website or other communication channels.
- Comments you leave on our site, including the data shown in the comments form.
- Your IP address and browser user agent string to help spam detection when visitors leave comments.
Information We Collect Automatically
- Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of your visits to our website.
- Information collected through cookies and similar tracking technologies to collect information about browsing behavior.
- Information about the device you use to access our website, including device model, operating system, and unique device identifiers.
2. How We Use Your Information
- To provide and manage our luxury car services, including processing bookings made through our embedded reservation form, arranging transportation, and communicating with you about your service.
- To respond to inquiries, requests for quotes, and other communications initiated through the Call Us button, WhatsApp, or the contact form.
- To personalize your experience on our website and tailor our services to your preferences.
- To process payments and prevent fraudulent transactions related to bookings made via the reservation form.
- To send service-related announcements, updates, and confirmations regarding your bookings.
- To send promotional material, newsletters, and marketing communications about our services, where permitted.
- To improve our website, services, and customer support.
- To monitor and analyze website usage and trends.
- To comply with legal obligations and protect our rights and interests.
- For spam detection related to comments.
3. How We Share Your Information
- Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, website hosting providers, marketing and analytics services, and communication platforms.
- Transportation Providers: To fulfill your booking, we may share necessary information with our drivers or other transportation partners.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
- Legal Compliance: We may disclose information if required by law or in response to a valid legal request.
- Protection of Rights: We may disclose information when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share information with third parties with your explicit consent.
- Gravatar: An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it.
- Automated Spam Detection Service: Visitor comments may be checked through an automated spam detection service.
4. Your Choices and Rights
- Access: You may have the right to request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: You may opt out of promotional emails at any time.
- Do Not Track: Our website may not currently respond to Do Not Track signals.
- Data Portability: You may request a copy of personal data we hold about you.
- Erasure: You may request deletion of personal data we hold about you where permitted by law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
- If you leave a comment, the comment and its metadata are retained indefinitely.
- For users that register on our website, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time, except they cannot change their username.
7. Cookies
- If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies.
- If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies.
- When you log in, we may set cookies to save your login information and screen display choices.
- If you edit or publish an article, an additional cookie may be saved in your browser.
8. Embedded Content From Other Websites
Articles on this site may include embedded content such as videos, images, articles, or embedded booking forms. Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
9. Information about Password Resets
If you request a password reset, your IP address may be included in the reset email.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the Effective Date accordingly.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Frenchtown Limo & Car Service
Frenchtown, NJ
Email: booking@frenchtownlimo.com
Toll-Free Number: +1 888 968 8646
Call Us: +1 (973) 746 5656
WhatsApp: +1 (973) 746 5656
Effective Date: June 14, 2025